The U.S. National Taxpayer Advocate announced the release of the 2023 Annual Report to Congress on 10 January 2024, which identifies issues and provides recommendations for improvement. --- National Taxpayer Advocate delivers 2023 Annual Report to Congress National Taxpayer Advocate Erin M. Collins today released her 2023 Annual Report to Congress, describing 2023 as a year of "extraordinary transition for the IRS and therefore for taxpayers." The report credits the IRS with substantially improving taxpayer services and developing plans to transform the taxpayer experience in the coming years, but it identifies paper processing as an area of continuing weakness. Most...