Tax administrations continue to evolve and refine their approaches to taxpayer audits. Revenue authorities are focusing more closely on cross-border transactions and acting multilaterally. They are employing forensic auditing techniques, requiring higher levels of detail and applying whole-of-group scrutiny. In this environment, old controversy management processes may no longer be fit for purpose.To keep ahead, companies must update their approach to tax controversy management. Companies should develop their tax controversy department of the future — taking leading practices from around the world and condensing them into a single framework. That framework includes three key solutions — risk assessment, risk management...