Staying on top of tax controversy is challenging for every business, and this is only compounded by enhanced interconnectivity among tax administrations, the pace at which change is being implemented, increasing budget pressures and a growing talent gap. Businesses need a documented tax strategy — setting out their approach to compliance, planning and interactions with tax administrations — implemented by a knowledgeable team that is integrated into the overall business. However, results from EY’s recent 2020 Tax and Finance Operate survey of tax and finance executives, show that deficiencies in current tax operating models remain a significant challenge for companies.Meanwhile, the...